Privacy policy

Privacy Policy for Hevert.hk

Effective Date: 22 Mai 2025

1. Introduction

This Privacy Policy explains how Hevert.hk, operated by DSP Invest SΓ rl, collects, uses, discloses, and protects your personal data in compliance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. By accessing our website or placing an order, you consent to this Privacy Policy.

Company Information:
DSP Invest SΓ rl
9 Rue du chemin de fer
8057 Luxembourg
Email: info@hevert.hk

2. What Personal Data We Collect

We collect the following categories of personal data when you use our services:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (e.g. credit card details)

  • IP address, device information, cookies

  • Location data (e.g. for shipping & analytics)

3. How We Collect Your Data

We collect your data when:

  • You register or create an account on our website

  • You place an order and go through the checkout process

  • You subscribe to our newsletter

  • You contact us via forms or email

  • You browse our site (via cookies and analytics tools)

Our website uses Shopify as an e-commerce platform and integrates tools like Google Analytics.

4. Why We Collect Your Data

Your data is collected and used for the following purposes:

  • To process and ship your orders

  • To manage your customer account

  • To communicate with you about your purchases

  • To send newsletters and promotional content (with your consent)

  • To comply with legal obligations

  • To improve our services and user experience

5. Who Has Access to Your Data

We may share your data with trusted third parties, strictly for the purposes mentioned above:

  • Internal staff (on a need-to-know basis)

  • Payment service providers (e.g. Stripe, PayPal)

  • Shipping partners (for delivery)

  • Shopify (cloud hosting and e-commerce services)

  • Marketing tools (for newsletters and analytics)

We do not sell or share your data with advertising networks like Facebook Ads or Google Ads.

6. Where Your Data Is Stored

Your data is securely stored on servers provided by Shopify, which may be located outside of Hong Kong, including in Canada and the United States, in compliance with applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. If there are no specific legal obligations requiring longer retention, we will delete or anonymize your data upon request.

8. Your Rights Under Hong Kong Law (PDPO)

Under the PDPO, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (where legally permitted)

  • Object to the use of your data for direct marketing

To exercise any of these rights, please contact us at: info@hevert.hk

9. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Track browsing behavior and preferences

  • Improve site performance and user experience

When you visit our website for the first time, you are shown a cookie banner where you can accept or reject non-essential cookies.

10. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated β€œEffective Date.” We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Email: info@hevert.hk
Mail: DSP Invest SΓ rl, 9 Rue du chemin de fer, 8057 Luxembourg

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